Molly Maid Aurora-Naperville Area Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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Anna S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I highly recommend the “Molly Maid” cleaning service. I have a fantastic team who clean my house once a month. The two wonderful women work very efficiently within two hours, leaving my house sparkling clean and fresh. It’s a pleasure to come home to. They use their own non toxic cleaning products and equipment, including their own vacuum. If you need to cancel or change your schedule of service they give you no hassles. I feel very privileged and happy to have Molly Maid at my service!
Owner Response: Anna, Thank you so much for your kind words and for recommending our house cleaning services! We’re delighted to hear that you have a fantastic team who is making your home sparkle each month. Our mission is to provide efficient and hassle-free cleaning services, so it’s wonderful to know that you’re pleased with our non-toxic products and equipment. We appreciate you trusting us to take care of your home, and we look forward to continuing to serve you! Best, Molly Maid of Aurora-Naperville AreaLLeilani W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have the best team and always do an exceptional job making sure the house is spotless.
Owner Response: Leilani, Thank you so much for your wonderful review! We’re delighted to hear that our team consistently provides exceptional house cleaning services and keeps your home spotless. Our goal is to make your life easier, and it’s so rewarding to know we are meeting that expectation. We appreciate your support and look forward to continuing to serve you with our maid service in the future! Best, Molly Maid of Aurora-Naperville AreaCChristina C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have been using Molly Maid for a few years now and have been extremely happy with our service. They are always friendly and do a wonderful job. Would highly recommend!
Owner Response: Christina, Thank you so much for sharing your experience with Molly Maid! We’re so glad to hear that after a few years of service, you continue to be happy with your house cleaning. Our team takes pride in providing both standard cleaning and deep cleaning services with friendly professionalism, and it means a lot to know that the effort shows in your home. We truly appreciate your kind words and recommendation. – Molly Maid of Aurora-Naperville Area TeamDDebbie G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The girls have been cleaning for us for over 8 years. They do the best job. They are honest and super nice. I wouldn’t use anyone else.
Owner Response: Debbie, Thank you so much for your wonderful feedback! We truly appreciate your loyalty over the past eight years and are delighted to know that our team consistently meets your expectations. Providing top-notch house cleaning services and building lasting relationships with our clients is our top priority. We’re grateful to have you as part of the Molly Maid family and look forward to continuing to serve you! Warm regards, Molly Maid of Aurora-Naperville AreaKKathleen V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I can’t recommend my Molly Maid team, Martha C. And Diana H. Highly enough! They obviously care about their work! They work quickly and efficiently, while maintaining their friendly personalities, and when they leave, my house sparkles! I will happily continue with Molly Maid as I have for several years.
Owner Response: Kathleen, Thank you so much for your wonderful review! We are delighted to hear that Martha and Diana have provided you with exceptional house cleaning services. Their dedication and friendly approach are truly what sets our maid service apart. It’s fantastic to know that your home sparkles after their visits! We appreciate your continued trust in Molly Maid and look forward to keeping your home pristine for many more years to come. Best, Molly Maid of Aurora-Naperville AreaJJudy G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid of Aurora-Naperville is super amazing. Our two cleaning ladies Margarita and Vero are so attentive, thorough in the cleanings and friendly. Highly recommend them!
Owner Response: Judy, Thank you for your wonderful feedback! We’re delighted to hear that Margarita and Vero provided you with attentive and thorough cleaning services. It’s our goal to create a friendly and effective maid service experience for all of our clients. We appreciate your recommendation and look forward to continuing to provide you with outstanding house cleaning services! Best, Molly Maid of Aurora-Naperville AreaCCharity
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆After carefully researching cleaning companies in our area, we chose Molly Maid. The prices were very reasonable. But price isn’t everything. Aurora came to our home to discuss what we wanted and needed. I got a good vibe from her from the very start. Our team is Dolores and Fabiola. They are amazing! Not only are they incredible cleaners, they are personable and I look forward to their times with us. In the office, Jeanette and Maribelle are always very accommodating when I need to change our schedule. The value isn’t in just the price – I have more free time to spend with my family. Thank you, Molly Maid! You are awesome!
Owner Response: Charity, Thank you so much for your thoughtful review! We’re delighted to hear that you chose Molly Maid after your careful research. It’s wonderful to know that Aurora provided you with a great vibe, and we are thrilled that Dolores and Fabiola have made such a positive impact during their visits. We take pride in our house cleaning services and are happy to hear that our team not only meets your cleaning needs but also creates a warm and friendly atmosphere. It’s also fantastic to know that our scheduling team, Jeanette and Maribelle, has been accommodating for you. Your appreciation for the value we provide, allowing you to have more quality time with your family, truly makes our day! Thank you for being such a fantastic customer! Warm regards, Molly Maid of Aurora-Naperville AreaDDaniel S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆So clean I’d move back in! Security deposit complety refunded. Worth every penny.
Owner Response: Daniel, Thank you for your wonderful review! We’re so pleased to hear that our house cleaning services helped you get your security deposit fully refunded. It’s always our goal to provide top-notch cleaning services, and knowing you found it worth every penny truly makes our day. If you ever need our maid service again, we’d be more than happy to assist! Best, Molly Maid of Aurora-Naperville AreaTTina C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Margarita & Vero G were the nicest and best at making sure my home is clean and in tip top shape! I would highly recommend Molly Maids.
Owner Response: Tina, Thank you for your wonderful review! We’re so pleased to hear that Margarita and Vero G provided you with exceptional service and left your home in tip-top shape. Our team is dedicated to delivering top-notch house cleaning services, and it’s great to know that their efforts made such a positive impression. Your recommendation means the world to us! Looking forward to helping you again soon! Molly Maid of Aurora-Naperville AreaMMike S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They cleaned top to bottom.It is obvious they have been trained!
Owner Response: Terri, Thank you so much for your wonderful review! We’re delighted to hear that our team provided top-to-bottom cleaning services that met your expectations. It’s great to know that our training shines through in the work we do. We truly appreciate your support and look forward to assisting you again with our maid service in the future! Best, Molly Maid of Aurora-Naperville AreaCc c.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They do a nice job and very trustworthy
Owner Response: C, Thank you for your wonderful feedback! We’re so pleased to hear that you found our house cleaning services trustworthy and well done. Our team takes great pride in providing top-quality maid service, and it’s rewarding to know that our efforts made a positive impression on you. We look forward to continuing to serve you in the future! Best, Molly Maid of Aurora-Naperville AreaGGilles M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We had TEAM #4 out for our service and I couldn’t have been more impressed with their attention to detail to EVERYTHING, but also the speed in which they cleaned everything. It was an AWESOME experience. Will definitely be calling on Molly Maid the next time I need service.
Owner Response: G. Murad, Thank you so much for your wonderful review! We’re thrilled to hear that TEAM #4 impressed you with their attention to detail and efficiency during your house cleaning services. It’s always our goal to provide an awesome experience, and we’re so happy to know that we achieved that for you. We look forward to serving you again with our cleaning services in the future! Best regards, Molly Maid of Aurora-Naperville AreaRRondell L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always pleasant, respectful and very happy to play with my dog. They are patient and takes very good care of my home. Maricella is amazing! She is always smiling but super focused. Jeanette from the office is super accommodating and always willing to work with schedule changes.
Owner Response: Dr. Rondell, Thank you for your wonderful feedback! We’re delighted to hear that Maricella and our team have made such a positive impression on you and your furry friend. Providing exceptional house cleaning services while ensuring our clients feel comfortable at home is our priority. We appreciate your recognition of Jeanette’s efforts as well—she truly goes above and beyond to accommodate our clients’ needs. Thank you for choosing our maid service. We look forward to continuing to keep your home sparkling! Best, Molly Maid of Aurora-Naperville AreaDDeborah S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We love using Molly Maid, the staff is always so accommodating to our schedule. They are super friendly and helpful ☺️
Owner Response: Deborah, Thank you so much for your kind words! We’re delighted to hear that our team has been accommodating to your schedule. Providing friendly and helpful house cleaning services is our top priority, and it’s wonderful to know that you appreciate our efforts. We look forward to continuing to serve you with excellent cleaning services in the future! Best, Molly Maid of Aurora-Naperville AreaDDollie S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The employees are kind, courteous and respectful. The do an amazing job every time. Thank you.
Owner Response: Dollie, Thank you so much for your wonderful feedback! We’re delighted to hear that our team has consistently provided you with kind and courteous service. Delivering exceptional house cleaning services is our priority, and it’s fantastic to know that we have met your expectations every time. We genuinely appreciate your trust in our maid service, and we look forward to continuing to help keep your home sparkling clean! Best, Molly Maid of Aurora-Naperville AreaRRongrong Z.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Spotless, love their cleanings, definitely will ask them to come back again!!
Owner Response: Rongrong, thank you for taking the time to leave us 5 stars! We appreciate you choosing Molly Maid for your house cleaning services. We’re delighted to know you had a great experience, and we look forward to helping you again soon! Best, Molly Maid of Aurora-Naperville AreaMMargaret L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great cleaning, timely fashion!
Owner Response: Hi Maggie, Thank you for your 5-star review. We would love to have you as an on-going customer for weekly, two- or four-week cleans! Simply call the office and we can schedule a free in-home estimate for you. We look forward to hearing from you!MMichelle M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Love love love when I come home and it’s perfectly clean and organized! Maria and Isela are the best!
Owner Response: Hi Michelle, Thank you for the great feedback! We’re so happy to hear that Maria and Isela made your home perfectly clean and organized. We look forward to your next house cleaning! Best – Your Molly Maid of Aurora-Naperville Area Team, KYLLisa S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great experience and professional work. My husband passed away and I have been struggling to do basic house work. Molly Maids has been great. The first cleaning is a super deep clean. Then from there on, it’s more of a maintenance clean. They do move things to dust which I appreciate. Plus, if you need more or something special you can reach out to the service to see what they can provide and additional costs. They have weekly, every fortnight, every 3 weeks, or just 1x a month options. I am currently using their service and plan to continue at least until things are a little better….and who knows maybe longer.
Owner Response: Thank you, Lisa, not only for your review, but also for your kind comments. Our greatest joy is knowing our clients are happy with our service. If there is ever any area in which improvement is needed, please do not hesitate to contact us. We appreciate our customers’ feedback!AAfiqah A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The staff is right on time, very efficient and friendly. Overall, I had a great experience !
Owner Response: Hi Afiqah! Thank you for your 5-star review. We are happy that we could help you with a one-time clean. Feel free to contact us in the future for your cleaning needs.CCharlotte M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was pleased with the service. It showed they cared and took pride in their work
Owner Response: Thank you, Charlotte, for your kind words and your 5-star review. Maribel and Lupe will be happy to know that you are pleased with the quality of service they provided your home. We are excited to service your home every monthly. We appreciate your business.MM S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies are great at their job, they have a wonderful attitude. We love them.
Owner Response: Thank you not only for your review regarding our service, but also for your kind comments. If there is ever any area in which improvement is needed, please do not hesitate to contact us. We appreciate our customers’ feedback!MMelanie S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid came and did a whole house deep clean. The two ladies worked to make sure that every corner of the house was shining and clean. They did everything from sweeping down the walls to cleaning baseboards. They did an amazing job.
Owner Response: Thank you, Melanie, for your 5-star review and your positive words. Our greatest joy is knowing our clients are happy with the quality of service provided. Please do not hesitate to contact the office when you are in need of another onetime clean. We appreciate your feedback and business.LLaura S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very easy to setup a service. Ours was a move out clean and even our realtor wanted to know who did the cleaning because it looked so great! We will be recommending.
Owner Response: Dear Laura, Thank you for the 5-star review. We are very appreciative of your kind words. The best complement is a recommendation. If you are staying in the area, we would love help maintain your new home. Thank you for your business.MMontessori F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Mora family has been using the services of Molly Maids for years and wouldn’t use anyone else! Our dogs love the ladies too❤️Linda and John Mora
Owner Response: Thank you, Mora family, for being a long-time client since 2008! We appreciate your business and loyalty to our Molly Maid team. We look forward to many more years of servicing your home. Regards, Mary Jayne Liscano – General Manager Molly Maid of Aurora-Naperville Area 630-966-2566CCatherine S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have been very pleased with their service. They are very helpful & friendly. We are grateful for how they can adapt when our schedule needs to change too.
Owner Response: Thank you, Catherine, for the 5-star review. Our greatest joy is knowing that our clients are happy with the service the teams provide. We appreciate our customers’ feedback! Regards, Mary Jayne Liscano – General Manager Molly Maid of Aurora-Naperville Area 630-966-2566HHimali L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I love Molly maid and will always use their cleaning service! They are professional and do an exceptional job. They work so well around my friendly dog too. Courteous and thorough! Thank you mollymaid for your regular housecleaning services!
Owner Response: Himali, Thank you not only for giving your Molly Maid team Sol & Veronica a 5-star review, but also for your kind comments. If there is ever any area in which improvement is needed, please do not hesitate to contact us. We appreciate our customers’ feedback! Regards, Mary Jayne Liscano – General Manager Molly Maid of Aurora-Naperville Area 630-966-2566MMatt V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Through and professional cleaners for my home move out clean
Owner Response: Matt, Thank you not only for responding to the survey regarding our service, but also for your kind comments. If you ever need another clean, please do not hesitate to contact us. We appreciate our customers’ feedback! Regards, Mary Jayne Liscano – General Manager Molly Maid of Aurora-Naperville Area 630-966-2566JJohn T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have had the same crew of Deloris and Marielena for a while now. They are so friendly and professional! They do a great job cleaning the entire house. They are also so very friendly with our old dog! Working from home, they take great care to allow me to work and alert me when it is time to clean my office. We could not be happier with their efforts!! This is a great service and we would recommend this crew and Molly Maid of Aurora to anyone!!
Owner Response: Hi John, Thank you for such a heartfelt review! We’re so glad to hear that Deloris and Marielena provide friendly and professional cleaning service while accommodating your work-from-home needs. It’s wonderful to know they’ve built a rapport with your dog too! We truly appreciate your recommendation and look forward to continuing to serve you! Best – Your Molly Maid of Aurora-Naperville Area Team, KYSSamantha M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆MM teams show up prepared. And here is my cat, one of the reasons we need pros to clean the house.
Owner Response: Samantha, Thank you not only for responding to the survey regarding our service, but also for your kind comments. If there is ever any area in which improvement is needed, please do not hesitate to contact us. We appreciate our customers’ feedback! Regards, Mary Jayne Liscano – General Manager Molly Maid of Aurora-Naperville Area 630-966-2566Service You Can Trust!
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