Molly Maid Cary and West Wake County Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.9/5
Showing:-
G
Ginger H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team comes every other week and they do a great job! I love walking in the house, after a long day at work, to a clean house.
Owner Response: Thank you for being such a loyal customer and for the fantastic review! It means so much to us that you appreciate coming home to a clean house after a long day. We’ll be sure to pass your kind words along to our team. We look forward to continuing to serve you every other week!PPatty S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Starla and Adriana are excellent. They did a detailed cleaning. I have them on a monthly schedule. I want only Starla and Adriana because they are so thorough. Additionally, they are very friendly and professional. Molly Maid is very helpful if I have to change my scheduled date. I will continue to use Molly Maid in the future. Especially Starla and Adriana. I will recommend Molly Maid to anyone. Starla and Adriana continue to do excellent work. They do a detailed cleaning and are very pleasant to work with. Thank you for their continued excellence!
Owner Response: We are happy to hear you were pleased with your services and look forward to assisting you in the future!JJackie L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Maria and Magamy came to our house this afternoon for our bi-weekly house and they almost left me in happy tears. Those two ladies went over and beyond their duties and cleaned 2 very messy bedrooms. It has been a hard month for us and I’ve been half cleaning those rooms but haven’t been able to push through it by myself. They were very messy. They organized our stuff/junk and vacuumed and dusted everything. I’ve been need to vacuum that bedroom for weeks now. I’m so thankful for them!!!
Owner Response: Thank you so much for your kind words and for taking the time to share your experience with us. We are so grateful to have clients like you and to know we could help during a difficult time. We’re so glad that Maria and Magaly were able to go above and beyond and make such a positive impact. They will be thrilled to hear how much their hard work, compassion, and organization meant to you and your family. We’re very proud to have them on our team. We truly appreciate your bi-weekly business and look forward to continuing to serve you. We are always here to help.FFaith S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Starla and Adriana were very pleasant, friendly and also on time. I really loved the work that they did and they paid attention to every detail.
Owner Response: Thank you so much for your fantastic 5-star review. We are thrilled to hear how pleasant and friendly Starla and Adriana were and that you loved their attention to detail. We will be sure to share your kind words with them—your feedback means the world to our team. It inspires us to continue delivering the best possible experience. We truly appreciate your business and hope to serve you again in the future!TTom R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Molly Maids team was the best house cleaning crew that I have ever had. They were here on time and began cleaning immediately not stop until all rooms were cleaned and polished. Above average cleaning service.
Owner Response: Thank you for your positive 5-star review. We are happy to hear you were pleased with your services and look forward to continuing to assist you!KKara F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have always had great experience and have had MollyMaid of Cary cleaning our home for years. Thanks!
Owner Response: We are so glad to hear that you were pleased with your service. We will make sure to let your team know. Thank you for your business.JJennifer P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I recently used Molly Maid to perform a move-out clean after I had moved out of a rental house. They did a great job! Starla and Adriana were very professional, friendly and courteous. They asked if I had any problem areas that they needed to concentrate on, and they delivered fantastic results. I really liked that they finished in the amount of time they told me upfront. I will use Molly Maid again!
Owner Response: Thank you for sharing your positive experience, Jennifer. We’re thrilled to hear that Starla and Adriana provided you with exceptional service. Your feedback is truly appreciated.DDaniel B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Exceptional job, left the place spotless. Very thorough.
Owner Response: Thank you for your 5 star rating and positive review, we are happy to hear you enjoyed your services!KKassey W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We absolutely love Molly Maid’s! If there’s anything that we need to have changed or anything that we prefer, they are so accommodating! They are always punctual so we know when they are expected which is very helpful! Our belongings have never been damaged or taken. Each one of them that I have met are so sweet! Thanks for being great girls!
Owner Response: Thank you for your positive feedback and review. We are very happy to hear you are pleased with your services and always happy to assist!MM M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ladies did a great job. Very friendly and hard working thank you Molly Maid
Owner Response: Thank you for your positive feedback and review. We are happy to hear you enjoyed your services and hope to be able to continue to assist you with your cleaning needs!AAmanda N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have never had house cleaners before. I started due to 6 months of training with long hours; I couldn’t imagine having energy or time that I had NOT at training on cleaning the house. Now, that the training is over and I have time to spare, I can’t imagine NOT having a cleaning service again. Once you start, you won’t regret it. Molly Maid sends in a team of 2-3 people who will clean your home in 2 hours or less. Every cleaning day is a breath of fresh air; it’s hard NOT to be thankful and feel at ease when the house is cleaned. I can spend more time relaxing and doing the things I enjoy. I never hated cleaning but I sure would rather be doing something else when I was. I am very thankful for Molly Maid and their services. Give them a try. They’re friendly, background checked, and will give you a quote after a quick home visit. Also, they are very decently priced. You can also customize your service, more or less: frequency of cleanings, certain rooms, and special services like bedsheet changes and appliance cleanings. Thank you, Molly Maid for making my life a little more free.
Owner Response: Thank you for providing this positive feedback and 5-star rating. It has been a pleasure to be able to accommodate your needs, and we look forward to continuing to provide services!AAmy W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ingris and Amalis did a fantastic job on our 1st initial deep cleaning! They did such a good job paying attention to details and communicating timing around our remote work meetings that my husband agreed to sign up for regular 4 week cleanings. Highly recommend!
Owner Response: Thank you so much for sharing your wonderful experience with Ingris and Amalis. We’re thrilled to hear that their attention to detail and consideration for your remote work schedule made such a positive impression. It’s fantastic to know that you and your husband are pleased with their work and have decided to continue with regular cleanings. Your recommendation means a lot to us, and we look forward to maintaining the high standard of service you’ve come to expect.DDanny R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Adriana and Starla are professional ladies and they do an excellent job. I was happy to see them today! ☺️ Wednesday, April 16th, 2025 Danny R,
Owner Response: Thank you for your 5 star rating and feedback we are happy to hear you were pleased with your services!BBob A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They always do a good job.
Owner Response: Thank you for your postive review and rating!JJames B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid serviced our house on April 1, 2025. The team of Starla, Adriana and Emonni all were there to clean the house. The team was very receptive to the specifics needed for our house on that day. The team was super friendly as always. The team went straight to work on the baths, floors, kitchen, counters, and are always great at straightening things. They will use specific materials that are appropriate if you request and provide. No fooling, the amount we pay is well worth it. Check them out.
Owner Response: Thank you for your review and feedback, we are very happy to hear you are pleased with your services!AAlicia T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always a great experience! Thank you
Owner Response: Thank you for your positive review and feedback!KKathy W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 4 do a wonderful job cleaning my house once a month. They are dependable, efficient and always polite. If you are looking for some house cleaning help I highly recommend Team 4 at Molly Maid of Cary
Owner Response: Thank you for your 5 star review and positive review. We are happy to hear you enjoy your teams services and will be sure to let them know!KKandice S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Starla and Adriana give the best customer service every time they come to clean.
Owner Response: Thank you so much for your kind words, Kandice. We’re thrilled to hear that Starla and Adriana consistently provide you with excellent customer service during their visits. Your satisfaction is incredibly important to us, and your feedback is greatly appreciated.MMelissa P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve had such a wonderful experience with Molly Maid since we started using them a few months ago. They’re professional, courteous, and always leave our home looking absolutely spotless! They’re also extremely accommodating and are excellent communicators. We’ve had to reschedule services a couple of times and they’re more than happy to be flexible with our schedules. They send frequent reminders about upcoming appointments and their staff is so friendly. Would highly recommend them to anyone!
Owner Response: Thank you for your positive feedback and review. We are very happy to hear you are enjoying your services and look forward to continuing to work with you!CCassandra B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent job! I love my crew. Starla is a very good leader. She ensures that everything is professionally done to my satisfaction. Adriana is the perfect team member. She pays attention to details and ensures everything meets my satisfaction. Colleane is new to me; however, she did a very good job.
Owner Response: Thank you for your positive review and feedback! We will be sure to share this with your team!JJoyce
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid of Cary has cleaned our house for 19 years! We are very happy with the work Starla and Adriana do for us!
Owner Response: Thank you so much for your kind words and for being a loyal customer for 19 years. We are thrilled to hear that you are happy with the work Starla and Adriana provide. Your satisfaction is very important to us, and we appreciate your trust and support over the years.CCynthia W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I love Starla and Adriana! They clean like I clean. You know what mean. They are the best!
Owner Response: Thank you for your positive review and feedback. We are happy to hear you were pleased with your services and team!Mmichael W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Starla and Adriana are excellent and always do a great job They are a pleasure to have in our home
Owner Response: Thank you for your positive review and feedback. We are happy to hear you were pleased with your services and team!MMeredith C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Polite. Responsible. Reliable. Thorough. We requested this team!😁
Owner Response: Thank you for your positive review and feedback. We are happy to hear you were pleased with your services and team!KKristen W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ms. Kim’s team is PHENOMENAL. I recommend her to everyone. We’ve used Molly Maid for several years and will never change as long as Ms. Kim is there! She goes above and beyond, she remembers all of the small things that help keep the house looking great. I look forward to the days when the team comes bc the house looks and feels so great afterwards!! Updated 3/22/2025 – still using Mrs. Kim and her team and still very happy with them! They always do an amazing job!
Owner Response: Thank you for your 5-star rating and positive review we are very happy to hear you are pleased with the services you receive!DDan H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Adriana and Maria do great work!
Owner Response: Thank you so much.BBarbara W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wonderful professional cleaners. Pleasant hard workers. Very acommadating . Staff at office is first class to work with All staff are worthy of trust. Additional tasks may be requested if reasonable. I have never had to request them to return for missed cleaning which they will do if necessary. Vanessa was here for every cleaning. Angela and Leticia were very good as well.. Will miss them when I move to Asheville next month.
Owner Response: Thank you for your positive review and feedback. We are happy to hear you were pleased with your services and enjoy your team members!YYvonne R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The crew worked diligently and carefully. They were friendly too. I’m glad to find Molly Maid to clean my house. Keep up the great work!
Owner Response: Thank you for your positive review and feedback. We are happy to hear you were pleased with your services!HHeather S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Glenda and Quatrice did an amazing job. Seeing my home clean brought so much relaxation and peace of mind that it brought a tear to my eye. Thank you for your hard work. They also called to double check my instructions for my pets.
Owner Response: Thank you for your positive feedback, we are happy to hear you enjoyed the services that were provided and we were able to assist with your needs!KKrystina B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Starla and Adriana are one of my favorite teams! I know I can trust their attention to detail and their quality service leaves me satisfied every time !
Owner Response: Thank you for such a kind review!Service You Can Trust!
Let us know how we can help you today.
Why Choose Us?
-
Backed by the Neighborly Done Right Promise®
We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.
-
Trusted and Screened Cleaning Professionals
Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.
-
Customized Cleaning
Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.
-
Easy Online Scheduling
We know you’re busy, so we make it easy to get an estimate and schedule an appointment. Book online or give us a call directly.
Molly Maid is part of the Neighborly family of home and commercial service providers.Searching through dozens of home and commercial service providers is a thing of the past. Rely on Neighborly’s national network of trusted, local service professionals for all your home and commercial service needs.
Neighborly is all you need to rememberDownload the AppTell us where you're located